FAQs

Frequently Asked Questions:

 

Q. What size spence will fit me?

A. Our Original Spence size will fit roughly between 5'-5" and 6'-4".  That's just an estimate as people come in all shapes and sizes!

 

Q. Are you coming out with additional sizes?

A. Yes, we are launching our smaller size soon, which will fit people down to about 5-feet tall.

 

Q. How often do you come out with new combinations?

A. We are trying to create a new collection for every season, and new combinations all the time.

 

Q. Where does spence ship from?

A. Los Angeles and sometimes Seattle.

 

Q. How long does it take for my package to arrive?

A. Most US locations take 2-4 business days.

 

Q. Can I expedite shipping?

A. Yes. Several options are offered at checkout.

 

Q. Can you ship internationally?

A. Yes, however you will be responsible for the international shipping costs. 

 

Q. How can I track my order?

A. After your order is shipped, you will receive tracking information

 

Any other questions, please email us at info@spenceup.com